See Manage Budget Billing on page 2-2 for the business process diagram associated with this activity.Actor/Role: CC&BDescription: Upon receipt of request or inquiry for Budget Billing the CSR or Authorized User accesses Control Central Search to locate the customer in CC&B. There are a number of algorithms that can be stored on Installation Options for Control Central Alerts. These algorithms provide the CSR with valuable insight for overall analysis of the customer.
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