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Oracle Utilities Customer Care and Billing
Overview
Brief Description
Actors/Roles
Detailed Business Process Model Description
Business Process Diagrams
Manage Budget Billing Description
1.1 Search for Customer
1.2 Review Customer/Account Eligibility for Budget
1.3 Request Generate Bill
1.4 Add Pending Bill
1.5 Request Delete Bill
1.6 Delete Bill
1.7 Request Freeze Bill Segment(s)
1.8 Freeze Bill Segment(s)
1.9 Request Complete Bill
2.0 Complete Bill
2.1 Request Cancel Frozen Segment(s)
2.2 Cancel Frozen Segment(s)
2.3 Request Cancel/Rebill
2.4 Request Undo Cancel/Rebill
2.5 Update and Return Original Bill Segment to Frozen
2.6 Request Initiate Cancel
2.7 Request Undo Cancel
2.8 Request Cancel
2.9 Cancel Bill Segment
3.0 Request Reopen Bill
3.1 Extract Bill for Printing
3.2 Print Bill
3.3 Send Bill to Customer
3.4 Receives Bill
3.5 Check Eligibility for Billing
3.6 Calculate, Create, Freeze Bill Segment
Installation Options - Control Central Alert Algorithms
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