Detailed Business Process Model Description : Manage Budget Billing Description : 1.1 Search for Customer

1.1 Search for Customer
See Manage Budget Billing on page 2-2 for the business process diagram associated with this activity.
Actor/Role: CC&B
Description: Upon receipt of request or inquiry for Budget Billing the CSR or Authorized User accesses Control Central Search to locate the customer in CC&B. There are a number of algorithms that can be stored on Installation Options for Control Central Alerts. These algorithms provide the CSR with valuable insight for overall analysis of the customer.
 

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